Privacy Policy

When you use PlayMyTurf, we may collect information you provide directly to us, including your name, email address, mobile number and account information.

If you register as a turf owner, we may also collect information about your business and the turfs you list on the platform.

When you make a booking, we may process booking information such as the selected turf, booking date, time slot and booking amount.

We use the information we collect to operate and improve the PlayMyTurf platform.

• Create and manage user accounts.
• Process and manage turf bookings.
• Provide booking confirmations and important booking updates.
• Help turf owners manage their listings and bookings.
• Provide customer support and respond to enquiries.
• Maintain the security and reliability of the platform.

Payments made through PlayMyTurf may be processed by third-party payment service providers such as Razorpay.

PlayMyTurf does not directly store your complete card, UPI or banking credentials. Payment providers process payment information according to their own privacy and security practices.

PlayMyTurf may use browser storage, authentication tokens and similar technologies to keep you signed in, maintain your session and provide essential platform functionality.

We do not sell your personal information. Information may be shared only when necessary to operate the platform.

For example, relevant booking information may be made available to the turf owner responsible for fulfilling your booking. We may also use trusted service providers for services such as payments and communications.

We use reasonable technical and organisational measures designed to protect information processed through PlayMyTurf. However, no internet-based service can guarantee absolute security.

We may retain account, booking and transaction information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes and meet applicable legal requirements.

You may contact PlayMyTurf if you have questions about your personal information or wish to request an update or correction to information associated with your account, subject to applicable requirements.

We may update this Privacy Policy as the PlayMyTurf platform and its services evolve. The latest version will be made available on this page.

If you have questions about this Privacy Policy or how PlayMyTurf handles information, please contact us through our Contact page.