Shipping & Service Delivery Policy
This policy explains how turf booking services are delivered through PlayMyTurf.
Last updated: July 2026
1. Digital Service
PlayMyTurf is an online platform that enables users to discover and book cricket turf facilities. We do not sell or ship physical products to customers.
2. Service Delivery
A confirmed turf booking is fulfilled at the turf location selected by the user during the booking process, on the confirmed booking date and time slot.
3. Booking Confirmation
After successful payment and booking confirmation, the booking details will be made available through the PlayMyTurf platform. Users may also receive booking-related notifications through supported communication channels.
4. No Physical Shipping
Since PlayMyTurf provides access to turf booking services, no physical goods are shipped and no shipping charges or physical delivery timelines apply.
5. Turf Service Fulfilment
The respective turf owner is responsible for providing access to the booked facility according to the confirmed booking details, including the venue, date and time slot.
6. Contact Us
If you have questions regarding your booking or service delivery, please contact us through our Contact page.